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TUYA Universal Smart Home Controller

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100% of buyers enjoyed this product!

$22.00

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Easy returns and refunds
Free shipping worldwide

TUYA UNIVERSAL SMART HOME CONTROLLER FOR 31% OFF? BUY NOW.

You don’t want to miss this — snatch your TUYA Universal Smart Home Controller from our store for a 31% discount today! Discover customer favorites such as TUYA Universal Smart Home Controller, all for a limited time only.

TUYA UNIVERSAL SMART HOME CONTROLLER DETAILS

Moreover, we will deliver your Universal Smart Home Controller to any country and location of your choice. So, enjoy this limited offer with no doubts: if you don’t like the product, you can ask for a refund!

PRODUCT QUESTIONS & ANSWERS

I got a question about the quality of your Universal Smart Home Controller? Can I be sure it won’t fall apart in my hands, hurt me or something?
When manufacturing our TUYA Universal Smart Home Controller, we use only quality materials. So, there’s no reason to worry.

Do the colors on the photos match the real ones?
The images of all our TUYA Universal Smart Home Controller convey the real picture. However, the way the colors are displayed on your device depends on your screen settings.

Is it tax free? Or do I have to pay extra?
Tax terms depend on your location. Anyway, the final price of your order (including taxes) will be indicated at the checkout page. Thus, no extra fees can be charged after the order confirmation.

Will I have to pay extra fees when buying your Universal Smart Home Controller?
When placing an order, you can see the final price of the item including all the fees. So, after you have confirmed the order, no additional fees are charged.

How did your TUYA Universal Smart Home Controller benefit previous customers?
As it’s pretty affordable, our buyers mention it in their reviews a lot. Moreover, they are typically happy with its quality.

Is it OK to share the photo of your product on social media?
You can freely share the photos of our products. Moreover, we’d be happy if you did.

ORDERING & STORE POLICIES

I want to order several units of the TUYA Universal Smart Home Controller. So should I worry about their simultaneous arriving?
When you order several units at a time, we may put them into several packages, but they should anyway arrive together.

Do you pack the orders properly?
We take packing responsibly since it’s one of the most crucial aspects of online shopping. So, you have nothing to worry about!

What if I need to change the Color or cancel my order?
Feel free to contact our support service. After that, our experts will do everything possible to change your order or completely cancel.

Does the time of the Universal Smart Home Controller delivery depend on my choice of the payment method?
You are free to choose any payment method you prefer. However, it won’t make a difference in the shipping time.

Can I trust this store?
We use secure payment methods for all our transactions and guarantee full refunds if your product gets damaged or lost during shipment. Besides, we have a lot of trusting and loyal customers – feel free to check out their feedback.

Can I purchase the Universal Smart Home Controller in an offline store?
Usually, offline stores have a more limited product range and less favorable prices. Therefore, they might seem to be a less appealing alternative for you.

Brand Name

XSDTS

Use

Universal

Certification

NONE

Origin

CN(Origin)

Wireless Communication

WIFI

Support APP

Yes

Package

Yes

Model Number

IR01

App

Smart life/Tuya

Standby Power

≤0.69w

Inpit Volyage

5V

Inpit Current

1A

Infrared Direction

Multipe-direction infrared

Communicaiton Mode

Wi-fi 802.11b/g/n(2.4GHz)

Supported OS

ios 9.0/Android 4.0 and above

Range Cover

360°

Infrared Range

≤8m (Typical)

Infrared Frequency

38kHZ

Working Humidity

≤85%

Working Temperature

0-50°

Dimension

70*70*20(mm)

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of techgenstore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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